Privacy Policy

Effective Date: January 1st, 2025

Tech Guys (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your personal information when you visit our website https://techguys.tech and use our services, including SMS communications.

1. Information We Collect

We may collect the following types of personal information:

  • Name, email address, phone number, and other contact details.
  • Payment information when you purchase our services.
  • Technical data, such as IP addresses, device information, and browsing behavior on our website.
  • Information provided when contacting our support team.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services.
  • Process transactions and send confirmations.
  • Communicate with you regarding appointments, billing, updates, and promotional offers (with your consent).
  • Ensure website security and prevent fraud.
  • Comply with legal obligations.

3. Who We Share Your Information With

We do not sell or rent your personal information. However, we may share your information with:

  • Service providers who assist with website hosting, payment processing, SMS messaging, and customer support.
  • Legal authorities if required by law or to protect our legal rights.
  • Business partners for service fulfillment, but only as necessary.
  • SMS opt-in and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.

4. Security of Your Information

We implement industry-standard security measures to protect your data. However, no transmission over the internet is entirely secure, so we cannot guarantee absolute security.

5. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing emails and SMS communications.
  • Disable cookies through your browser settings.

6. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

7. SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Tech Guys, you may receive messages related to the following:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers (if applicable)

Example: “Hello, your appointment is confirmed for this Saturday, Oct 5th, at 2 pm. Your tech will be Doug. ~Tech Guys
Reply STOP to opt out of SMS messaging at any time.”

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 4 SMS messages per week related to your [appointments/billing, etc.].

Example:
“Message frequency may vary. You may receive up to 4 SMS messages per week regarding your appointments or account status.”

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Tech Guys in the following ways:

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us here: Contact us

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our contact forms.

8- Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt-out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our [Privacy Policy and Terms and Conditions] pages.
  • Message frequency may vary.

Links to Policy Pages

Contact Us

If you have any questions about this Privacy Policy, please contact us at: Tech Guys
Phone: 844-TEC-GUYS (844-832-4897) Email: info@techguys.tech
Website: https://techguys.tech